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	General Info
	Big Ideas Network Minimum Specification
	Navigation
	When a link or menu item does not respond
	When loading the website a window displays "JavaScript error"
	The colours and images don't look right
	The images take too long to load
	Broken image icon displayed instead of image
	Incomplete graphics
	Printing text
	Enabling Javascript

	Ippy's Big Idea Minimum Specification
	Windows Platform
	Windows 95/NT 4.0 or later
	Pentium 166 MHz or better with 64Mb RAM
	Browser - Internet Explorer 5.0 or later; Netscape Navigator 4.76 or later
	Screen display resolution of 800 x 600 pixels or larger
	1000's colours recommended

	Macintosh Platform
	Mac OS 8.6 or later
	Power Macintosh or better with 64Mb RAM
	Browser - Internet Explorer 5.0 or later; Netscape Navigator 4.76 or later
	Screen display resolution of 800 x 600 pixels or larger
	1000's colours recommended

	Browser Requirements
	Javascript enabled in your Web Browser (for Activities)
	Shockwave plug-in installed for your Web Browser (for Activities)
	Flash plug-in installed for your Web Browser (for CD-ROM demo)
	We recommend that you have the latest version of all the software to ensure maximum enjoyment and usability of the Big Ideas Network website.


	Navigation
	Using the navigation buttons or text-menu links. At the top and bottom of every page you will find a navigational menu for the primary areas of the Site. A secondary menu may also appear on the left side and at the bottom of the page when there are additional options available to you. Select the area or page name you wish to view and click on the menu button to go to that section.

	If you have a slow internet connection or have images 'turned off' the bottom (text-based) menu-bar enables ready access to the site areas.


	When a link or menu item does not respond
	First, check that you are still connected to the Internet. If you are connected and still nothing happens, it may be congested and your request should be filled shortly. Wait a little, then try again. If it still doesn't work or you get a 404/500 error, report it to support@innovated.gov.au


	When loading the website a window displays "JavaScript error"
	Check that you are using a browser that is compatible with the website as defined in the minimum specifications section. If you are using a compatible browser, check the browser settings to make sure that JavaScript is enabled.


	The colours and images don't look right
	Check your computer's settings to make sure that you have at least 1000's of colours and that your screen resolution is 800 x 600 or higher.


	The images take too long to load
	Your Internet connection may not be quick enough to download all the images instantly.

	You can either be patient and wait, or consider upgrading your Internet connection. Contact your Internet Service Provider.

	If you are only waiting for the navigation menu images to display, consider using the bottom text-based menu for speed.


	Broken image icon displayed instead of image
	You may have turned off images in your browser or interrupted the loading of a page.

	Try reloading the page while holding down the SHIFT key. If this doesn't work then check your browser settings to make sure that images are turned on.


	Incomplete graphics
	You may have interrupted the download of the page.
	Clicking too quickly between pages and on links of pages that haven't finished loading can halt the completion of a page and leave links and artwork on the page inoperable.
	To reload, click on the refresh/reload button on your browser menu.


	Printing text
	To print a web page right click on the mouse and select the print option on the File menu, or select the print button on your browser window.


	Enabling Javascript
	The activities/games on the Big Ideas Network use Javascript. To check if javascript is enabled or available in your Web Browser perform the following:

	Microsoft Internet Explorer (Windows):
	1. Open Internet Explorer,
	2. Choose "Tools Internet Options" from the top menu,
	3. Click in the "Advanced" tab and scroll down the list until you see "JavaVM",
	4. Select the second option: "Java JIT Compiler Enabled".

	IF this is already checked then close the window and leave everything as it is.

	If you are still getting Javascript errors then you are probably affected by a glitch in the browser software. Microsoft has released a MSHTML Security patch that addresses these problems. This can be found on Microsoft's Web site: http://www.microsoft.com/windows/ie/security/mshtml.asp

	When you install this fix and restart the browser your JavaScript problems should be over.

	Microsoft Internet Explorer (MacOS):
	1. Open Internet Explorer,
	2. Choose "Preferences" from the EDIT menu,
	3. From the side menu select "Web Content" underneath the heading of "Web Browser",
	4. Select "Enable scripting" in the Active Content Area.

	Netscape (Windows and MacOS):
	1. Open Netscape,
	2. Choose "Preferences" from the EDIT menu,
	3. From the category side menu, select "Advanced",
	4. Select "Enable Javascript".

	There are no known JavaScript issues with Netscape Communicator or Navigator 4.08 and higher.